The new charging structure ensures you as a consent holder are meeting the conditions of your consent. The costs have always existed; however, we have now implemented a charging structure whereby affected consent holders share the costs, particularly for functions which are common to all consents such as database maintenance.
Costs cover services such as providing certain information and guidance about your consent; systems to capture and store consent data; the maintenance of records, implementing new government regulations and administration of consent monitoring charges.
For further assistance please contact Customer Service on 03 353 9007 or toll free on 0800 324 636.
You can also visit our website www.ecan.govt.nz
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