You can contact the Environment Canterbury laboratory in a number of ways, from phone to email, to popping in to our office in Christchurch during our opening times.
Christchurch contact details and Sample Receipt times
Environment Canterbury Laboratory
c/- NIWA
10 Kyle Street
Riccarton
CHRISTCHURCH
Email: lab@ecan.govt.nz
Phone: Please use our Customer Services phone line to get in touch with us by phone:
Calling from Christchurch: (03) 353-9007
Calling from any other area: 0800 324 636 (0800 EC INFO)
Open for dropping off microbiological samples (e.g. E.coli)
Monday to Thursday: 8.00 am – 5.00 pm
Friday: 8.00 am - 1.00 pm.
Open for information, collection of sampling kits and dropping off any other samples
Monday to Friday: 8.00 am – 5.00 pm
Timaru contact details and Sample Receipt times
Environment Canterbury
75 Church St
Timaru
Email: lab@ecan.govt.nz
Phone: 03 684 0506 (transfers through to the laboratory in Christchurch)
Free phone: 0800 324 636
Fax: 03 684 0505
Open for information, collection of sampling kits
Monday to Friday: 8.30 am – 5.00 pm
For dropping off samples
Monday to Thursday: 8.30 am – 3.00 pm