Leading community resilience

To achieve this Level of Service we will respond to requests for natural hazards advice in a timely manner. 

How are we doing: In quarter one, a total of 145 hazard information requests were responded to, including 96 flood hazard assessments, 20 land information requests, and 26 general hazard information requests. 

In quarter two, a total of 147 hazard information requests were responded to, including 110 flood hazard assessments, 19 land information requests, and 18 general hazard information requests. All natural hazard requests received throughout quarter one and quarter two were recorded and responded to within the targeted time frame. 

To achieve this Level of Service we will comply with the Canterbury Civil Defence Emergency Management Group/Environment Canterbury Service Level Agreement, including the provision of suitably trained staff. 

How are we doing: We continue to provide a broad range of administrative functions to support the Civil Defence Emergency Management Group, including managerial oversight of the Emergency Management Office, financial management and reporting services, and collection of targeted rates.

The Justice and Emergency Services Precinct Emergency Coordination Centre (JESP ECC) has recently converted all devices to be network agnostic. This paves the way for staff to be able to work from anywhere. In conjunction a simpler, robust, resilient and future aligned JESP network solution is being implemented, which is anticipated to be in place early in quarter three.

How are we doing: KPMG were contracted to undertake an extensive review of CDEM, looking at structures and resourcing across the region. This was completed in quarter one and presented to the Joint Committee in November 2023.

How are we doing: Between March and July, phase one of the collaborative Waitarakao/Washdyke Lagoon Catchment Strategy ‘Our Waitarakao’ was carried out. There was a very positive response from the community and stakeholders wanting to be involved in improving the lagoon catchment. 170 survey responses and 90 'share your idea' cards were received. 

In quarter two, workshops hosting partners, community, and stakeholders were held to identify goals, targets, and indicators to help inform the draft strategy.

How are we doing: A resilience inventory scan, undertaken with the University of Canterbury, has captured themes of the resilience orientation of districts within the region. Staff have reviewed the report and the findings have been presented to Councillors for feedback. 

In quarter two, staff progressed work to identify further options for facilitating connections between people, groups, activities, and organisations to enhance resilience.