Total Mobility
The Total Mobility scheme assists eligible people to access appropriate transport to meet their daily needs and enhance their community participation. The scheme is funded in partnership with local and central government in New Zealand.
The Total Mobility card gives you heavily subsidised door-to-door trips and discounted public transport fares so that you can choose a transport option that suits you and your trip.
Door-to-door taxi trips – 75% off
When you present your Total Mobility card to the taxi driver, Environment Canterbury will cover 75% of the fare with approved operators, up to a maximum of $52.50 per trip.
You will pay the remaining 25% of the fare to the driver at the end of the trip. If the total fare is more than $70 you must meet the additional cost and pay this directly to the driver.
For example:
- For a $20 trip: You pay $5, Total Mobility pays $15.
- For a $100 trip: You pay $47.50 (which is a 75% discount on the fare up to $70, and 100% of the rest), Total Mobility pays $52.50.
Your whānau, friends or a carer can travel with you in taxis (up to the maximum number of passengers allowed in the vehicle).
Metro bus services
Metro has a range of fare concessions available for travel in greater Christchurch.
If you have a Community Services Card you can travel on Metro buses for $1.5, or if you prefer to use your Total Mobility Card, you can bus for $2. For free companion travel, please show the driver your Total Mobility Card.
Learn about all Metrocard concessions, and the Total Mobility Metrocard concession.
Am I eligible?
You may be eligible for Total Mobility if you have a permanent impairment that prevents you from undertaking one or more of the following five aspects of a journey by yourself on public transport in a safe and dignified manner at times:
- Getting to the place where the transport departs
- Getting onto the transport
- Riding securely
- Getting off the transport
- Getting to your final destination point
Contact your existing support agency to arrange a Total Mobility assessment
How do I use Total Mobility?
To use your card for door-to-door trips:
- Contact your preferred Total Mobility transport company to book a trip. You can find a list of providers below.
- Give your Total Mobility card to the driver at the start of the trip.
- Pay the driver at the end of the trip.
- Keep a copy of your receipt for this ride.
Approved operators in Greater Christchurch
- Blue Star Taxis (03) 379 9799
- Christchurch Mobility Transfers (03) 323 4555
- Driving Miss Daisy 0800 948 432
- First Direct (03) 377 5555
- Gold Band Taxis (03) 379 5795
- Freedom Companion Driving Services (03) 352 1599
- Total Care Mobility Ltd (03) 351 1599
Approved operators in Ashburton, Timaru and Waimate
- Ashburton Taxis (03) 308 2288
- Timaru Taxis (03) 688 9968
- Geraldine Community Vehicle Trust (03) 693 1007
- Driving Miss Daisy Timaru 0800 948 432
- Waimate Vehicle Trust (03) 689 6226
Operator applications open: Applications are now open for interested Total Mobility operators wanting to participate in the scheme. Learn more and apply at the New Zealand Government Electronic Tenders Service (GETS). Applications are open until 4pm, Tuesday 16 December.
Christchurch Total Mobility Committee
The Christchurch Total Mobility Committee advises on the planning, funding, and administration of the Total Mobility scheme.
- Meeting agendas and minutes 2024
- Meeting agendas and minutes 2023
- Meeting agendas and minutes 2022
- Meeting agendas and minutes 2021
View older committee’s latest minutes and agendas.
- General Information on Total Mobility in Canterbury (PDF file, 179.49KB)
- Total Mobility Customer Terms and Conditions February 2025 (DOCX file, 297.3KB)
- Total Mobility Scheme - Guidelines and procedures (PDF file, 1.15MB)
- Ashburton and South Canterbury Total Mobility Agency and Transport Operator Contacts (DOCX file, 27.2KB)
- Greater Christchurch Total Mobility Agency and Transport Operator Contacts (DOCX file, 24.5KB)
- Ridewise New Zealand Total Mobility Application form (PDF file, 906.89KB)