0800 324 636
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Customer Number (EC) or Invoice Number as reference.
Contact our Customer Services team on 0800 324 636 to make a payment over the phone.
Visit one of our three counter locations Christchurch, Kaikōura or Timaru (see below).
Eftpos is our preferred method of payment.
*Please note if you would like to pay in cash, we do not hold cash at our counters therefore we can only accept the exact change.
Postal address for all offices
Address all standard mail to:
PO Box 345
Visit one of our counter locations or send courier mail to:
200 Tuam Street
Fax: (03) 365 3194
Hours: 8am – 5pm, Monday – Friday
Level 2, 96 West End
Hours: 8am – 4:30pm, Monday – Friday
75 Church Street
Hours: 8:30am – 5pm, Monday – Friday
Depots and service centres
Amberley - Biosecurity
66 Carters Road
Ashburton - River works
4 McNally Street
Cheviot - Biosecurity
39 Hall Street
Kainga - River works, parks, groundwater and survey
1330 Main North Road
Kainga, Christchurch 8083
Tai Tapu - River and drainage works
138 Lincoln Tai Tapu Road
RD 2, Lincoln 7672
Temuka - River works
12 Domain Avenue
Additional contact details
Report an environmental incident
Call Environment Canterbury on 0800 765 588 (24 hours) to report an environmental issue, or use the Snap Send Solve app to report an issue from your mobile phone.
Environment Canterbury © 2023
Retrieved: 7:53am, Thu 28 Sep 2023