Contact us
0800 324 636
Media enquiries
Have your say
Snap Send Solve app
Internet banking
Environment Canterbury
12-3151-0059468-00
Customer Number (EC) or Invoice Number as reference.
By phone
Contact our Customer Services team on 0800 324 636 to make a credit/debit card payment over the phone.
In-person
Visit one of our three counter locations Christchurch, Kaikōura or Timaru (see below).
Eftpos is our preferred method of payment. If you would like to pay in cash, we do not hold cash at our counters therefore we can only accept the exact change.
Postal address for all offices
Address all standard mail to:
Environment Canterbury
PO Box 345
Christchurch 8140
Physical addresses
Visit one of our counter locations or send courier mail to:
Christchurch office
200 Tuam Street
Christchurch 8011
Hours: 8am – 5pm, Monday – Friday
Kaikōura office
Level 2, 96 West End
Kaikōura 7300
Hours: 8am – 4:30pm, Monday – Friday
Timaru office
75 Church Street
Timaru 7910
Hours: 8:30am – 5pm, Monday – Friday
Depots and service centres
Amberley - Biosecurity
66 Carters Road
Amberley 7410
Ashburton - River works
4 McNally Street
Ashburton 7700
Cheviot - Biosecurity
39 Hall Street
Cheviot 7310
Kainga - River works, parks, groundwater and survey
1330 Main North Road
Kainga, Christchurch 8083
Tai Tapu - River and drainage works
138 Lincoln Tai Tapu Road
RD 2, Lincoln 7672
Temuka - River works
12 Domain Avenue
Temuka 7920
Additional contact details
Report an environmental incident
Call Environment Canterbury on 0800 765 588 (24 hours) to report an environmental issue, or use the Snap Send Solve app to report an issue from your mobile phone.
Environment Canterbury © 2023
Retrieved: 12:24am, Sun 10 Dec 2023
https://www.ecan.govt.nz/info/contact/