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Contact Details

 0800 324 636

 Media enquiries

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 Snap Send Solve app

How to Pay

Internet banking

Environment Canterbury
12-3151-0059468-00
Customer Number (EC) or Invoice Number as reference.

Credit card

Contact our Customer Services team on 0800 324 636 to make a payment over the phone.

Cheque

Send a cheque to Environment Canterbury, PO Box 345, Christchurch 8140.

Note: As banks are phasing cheques out, we will no longer be able to accept payments by cheque after 30 April 2021. Please consider using alternative payment methods.

In-person

Visit one of our three counter locations Christchurch, Kaikōura or Timaru (see below).

Office addresses and phone numbers

Christchurch Office

200 Tuam Street
Christchurch
PO Box 345
Christchurch 8140
Ph: (03) 365 3828 Fax: (03) 365 3194
Hours: 8am – 5pm, Monday – Friday

Kaikōura Office

96 West End
Level 2
Kaikōura
Ph: (03) 319 5781 Fax: (03) 319 5809
Hours: 8am – 4:30pm, Monday – Friday

Timaru Office

75 Church Street
Timaru
 
Ph: (03) 687 7800 Fax: (03) 687 7808
Hours: 8:30am – 5pm, Monday – Friday

Depots and Service Centres

Amberley
(Biosecurity)
66 Carters Road (SH1)
AMBERLEY
Ashburton
(River Works)
4 McNally Street
ASHBURTON 7740
Cheviot
(Biosecurity)
39 Hall Street
CHEVIOT
Ph: (03) 319 8614
Fax: (03) 319 8891
Kainga
(River Works, Parks, Groundwater and Survey)
1330 Main North Road
CHRISTCHURCH
Ph: (03) 323 8751
Fax: (03) 323 8753
Tai Tapu
(River & Drainage Works)
2 RD
CHRISTCHURCH
Ph: (03) 329 6818
Fax: (03) 329 6903
Temuka
(River Works)
12 Domain Avenue
TEMUKA
Ph: (03) 615 7141
Fax: (03) 615 7137

Additional Contact Details

Canterbury Civil Defence Emergency Management Group

For emergency status updates and information about the Canterbury Civil Defence Emergency Management Group visit www.cdemcanterbury.govt.nz.

For more information on emergency management in your area, contact your local council.

Harbourmaster – Canterbury Harbours

Post: Regional Harbour Master, PO Box 345, Christchurch 8140
Ph: 0800 324 636 (0800 EC INFO)
Email: harbourmaster@ecan.govt.nz

Snap Send Solve app

Call Environment Canterbury on 0800 765 588 (24 hours) to report an environmental issue, or use the Snap Send Solve app to report an issue from your mobile phone.