Communicating technical information
We’ve changed the way we communicate technical information so that it supports the community–led process. Presentation styles are varied for audiences, with time and space provided for people to digest information.
Empower with good data
Communities need data that helps them make good local decisions. Getting staff to explain their initial findings and including them in community conversations from the beginning is vital. Local knowledge is treated with respect and time is taken to systematically address concerns and issues. The community identifies the most important issues and we support them by focusing on these issues first.
Consider the audience
Information is communicated in a variety of formats so the community can understand and make the best use of key findings. Information sheets, images and small group discussions are some of the methods we are using to encourage engagement. Plenty of time is provided for questions and reviewing information.
Demonstrate team work
Presenting information as a team is helpful when presenting a range of views and explaining difficult concepts. Having community members, scientists, planners and political representatives working together illustrates collaboration. Bringing communications teams from different organisations together to discuss issues together helps to improve understanding and clarify common goals.