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Photo credit: Christchurch City Council The State of Emergency in Banks Peninsula has now been lifted. While the extreme weather may have passed, we know many people now face a significant clean-up
https://www.ecan.govt.nz/get-involved/news-and-events/2026/cleaning-up-flood-damage-on-your-property... the online form, selecting I want to make a complaint. Phone or in person: You can visit one of our office locations or contact our Advisory Team on 0800 324 636 between 8AM and 5PM (except
https://www.ecan.govt.nz/info/make-a-compliment-or-formal-complaintLearn how stopbanks are protected under the Flood Protection and Drainage Bylaw, and what activities are regulated to ensure their long-term effectiveness, so they can continue keeping people
https://www.ecan.govt.nz/your-region/your-environment/flood-protection-and-community-resilience/flood-protection-assets-and-activities/stopbanks... burning If smoke from outdoor burning is causing a nuisance for you, call us on 0800 765 588 (24 hours) or use the Snap Send Solve app to report an issue from your mobile device.
https://www.ecan.govt.nz/get-involved/news-and-events/2025/playing-with-fire-the-cost-of-ignoring-outdoor-burning-rules.... Report an incident If smoke or ash from a crop residue burn is causing a nuisance, call Environment Canterbury on 0800 765 588 (24 hours) or use the Snap Send Solve app to report an issue from your mobile...
https://www.ecan.govt.nz/get-involved/news-and-events/2023/stubble-burning... but also ensure the safety of thousands of people,” David said. If you see a damaged stopbank, please report it to us as soon as possible. You can call our customer advisory team on 0800 324 636 or email...
https://www.ecan.govt.nz/get-involved/news-and-events/2024/stock-damage-to-stopbanks-puts-community-at-risk... land management practices resulting in erosion, or causing concern in any way, please call Environment Canterbury's incident response line on 0800 765 588.
https://www.ecan.govt.nz/get-involved/news-and-events/2018/forestry-companies-fined-for-sediment-contamination... once per consent. For further information, please see our frequently asked questions below, or get in touch with your local water zone team or call us on 0800 324 636.
https://www.ecan.govt.nz/your-region/your-environment/water/water-use-charges