Public transport delivery dashboard
Every month, Metro’s route performance, patronage and financial data are collated into a delivery dashboard, which is presented to the Council.
This gives Council and the public a wider view of how our Greater Christchurch and Timaru services are tracking across different measurements. Included in the dashboard each month are reliability measurements, the number of safety incidents, patronage figures, as well as the top and bottom five Greater Christchurch routes.
To help improve the accessibility of this information, we are now publishing these, along with a small summary, on this webpage each month. You can find all dashboards since June 2025 below.
July 2026 dashboard
Key points:
- Patronage was down 0.2 per cent against July 2025 for Greater Christchurch and down 9.5 per cent for Timaru. The decline in greater Christchurch likely represents a degree of decline and stabilisation of fuel prices influencing travel behaviour.
- Total Mobility consumption fell by 0.5 per cent compared to July 2025, likely resulting from reduced subsidy levels and the far cap reduction.
- There has been a significant increase in missed trips in July. This is due to an unusually acute occurrence of winter illness circulating in one of our depots and reducing the available driver pool.
- Safety incidents have risen sharply over the last few months, directly relating to an increase in the “Vehicle accident – No injuries” category. Work is underway to better understand this shift, initial indications are that this is a combination of “real” increases in incidents and improved reporting and data capture.
