How do we measure the result?
The Greater Christchurch population is estimated as 93.2 per cent of the combined populations of Christchurch City, Waimakariri and Selwyn Districts, based on data from Statistics New Zealand/Tatauranga Aotearoa.
Unique riders are identified using current ticketing system data. Annual surveys are used to estimate the number of riders who are visitors to Greater Christchurch, and this number is excluded from the unique passenger calculations.
When Motu Move (the new national public transport ticketing and payment solution) is fully operative, the ability to identify anonymised unique riders will be available, providing more consistent and reliable data.
What work have we undertaken to contribute to this outcome?
In April 2025, frequency improvements along Route 7 (Halswell to Queenspark) were implemented, providing customers with a ‘Turn up and go’ service every 10 minutes on weekdays between 5:30am and 6:30pm, and every 15 minutes outside of those hours and on weekends.
In 2024/25 we implemented a trial of Motu Move on Airport Route 29. Motu Move will make it easier for customers to access our network and introduces new ways to pay fares.
We are committed to improving the uptake of public transport through Public Transport Futures (PT Futures). PT Futures is an investment programme that will provide more high-frequency services, revamped routes, and new connections, all aimed at enhancing passenger journeys by reducing travel times and increasing reliability. The PT Futures Plan was developed by the Greater Christchurch Partnership, a coalition of local government, mana whenua and government agencies working collaboratively for better public transport. Our focus is on breaking down barriers, providing easier access to growth areas and destinations, with the added perks of reduced congestion, improved air quality, and increased overall accessibility.
Who else plays a role?
We can influence the availability, reliability, and attractiveness of public transport services. This includes route planning, service frequency, fare price and structure, and the introduction of new technologies and infrastructure improvements.
Partner councils, such as Christchurch City Council, Selwyn District Council and Waimakariri District Council, play a significant role by providing and maintaining the infrastructure required for public transport such as bus priority measures, shelters and stops.
National transport agencies, the Ministry of Transport/Te Manatū Waka and NZ Transport Agency Waka Kotahi (NZTA) have the ultimate influence over public transport due to their key roles in setting national transport policies and funding for public transport.
Where can I find more information?
NZTA publishes data about public transport performance across Aotearoa New Zealand on a quarterly basis.
