Total Mobility and Community Vehicle Trusts

We offer Total Mobility subsidies for people who have difficulty getting around and cannot safely or easily use public transport.

We provide funding support for Community Vehicle Trusts (community transport organisations) where public transport is not available, to enable access to community and public services.

Community Vehicle Trusts (CVTs) are established through the support of volunteer groups in specific communities, therefore a growth or improvement target for Community Vehicle Trusts is not appropriate.

The level of service and support that we provide for community transport organisations will continue as part of our core service delivery.

More information

This survey helps us understand customer experience with Total Mobility services, and where investment in improvements may be needed to align service delivery with community expectation.

We commission an independent annual user survey of Total Mobility service consumers in Greater Christchurch and Timaru. 

Council received the findings of a review of the region's 17 Community Vehicle Trusts, confirming the sector performs well with no systemic issues. Collectively the trusts provide around 30,000 passenger trips and 900,000km of travel each year, supported by roughly 30,000 volunteer hours (worth about $900,000 annually). 

Total Mobility trip volumes rose 4.3% in quarter four compared to the same period last year, with demand continuing to be monitored as providers respond to rising operating costs.