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Ensuring compliance with the regulatory framework
Last updated: 17 November 2025
Reporting frequency: Quarterly
Core service: Environmental Regulation and Protection
Compliance with regional plan rules, national direction and consent conditions will promote sustainable management of natural resources in Waitaha Canterbury and help achieve the outcomes for Waitaha Canterbury described in our Long-Term Plan.
To support compliance, we provide information and advice, and enable resource users to access information on industry best practice, and assistance that is available to them. We help them understand what they need to do to operate within the rules and mitigate risks associated with resource use.
Where we find non-compliance with plan rules, national regulations or consent conditions we take action to ensure resource users become compliant.
How are we tracking on our service measures?
Service measure 5: Percentage of resource users improving their compliance status in a set of targeted categories
Target: Maintain or increase compliance status in at least 4 of 6 targeted categories
How we are doing: Compliance status has improved for 4 of the 6 targeted categories: activities within drinking water protection zones, simple water takes, and two of the four categories of prioritised high/medium risk activities (Central Canterbury and Urban Canterbury).
On track
Service measure 6: Percentage of instances of significant non-compliance where we take action
Target: 100%
How we are doing: 100%, with 17 instances of significant non-compliance with Action Plans in place in quarter one.
On track
More information
We engage, educate, and enable resource users to understand what they have to do to be compliant and, if required, we enforce the rules through the tools we have available – written warnings, infringements, abatement notices or prosecutions.
A metrics dashboard, which provides Councillors with an overview of consenting and compliance activity and progress of several service measures, is presented to the Regulation Hearing Committee every 2-3 months.
If you are aware of an environmental incident that seems time critical, please call our incident line on 0800 765 588 (24 hours), or report it using the Snap Send Solve app from your mobile phone.
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