Healthier Homes Canterbury

Update: The Healthier Homes Canterbury scheme is now closed.

About the Healthier Homes Canterbury scheme

The Healthier Homes Canterbury scheme was set up in August 2018 to help eligible Canterbury ratepayers add the cost of home heating, insulation and/or ventilation products and installation to their rates bills to help families stay warm in winter.

The Healthier Homes Canterbury scheme was closed in June 2023 following an independent review and discussion with the Commerce Commission. Since then, we have contacted former and current borrowers in the scheme to refund any interest payments made during the loan period.

If you haven’t heard from us, please contact healthierhomes@ecan.govt.nz to let us know. We will need your loan details, approval from all borrowers who signed the loan and the property address to begin the repayment process.

For those with an ongoing loan

Any remaining scheme borrowers will continue to make loan principal repayments through targeted local council rates – these repayments no longer have any associated interest charges.

Loans are the responsibility of the borrower/s and should be cleared when a property is sold as they cannot be transferred. Unless repaid earlier, all loans should be completed by June 2031.

If you are a current or former borrower in the scheme and want to find out more, please call 0800 326 636 between 8.00am–5.00pm or email healthierhomes@ecan.govt.nz