Total Mobility

The Total Mobility scheme assists eligible people to access appropriate transport to meet their daily needs and enhance their community participation. The scheme is funded in partnership with local and central government in New Zealand.

The Total Mobility card gives you heavily subsidised door-to-door trips and discounted public transport fares so that you can choose a transport option that suits you and your trip. 

Door-to-door taxi trips – 75% off

When you present your Total Mobility card to the taxi driver, Environment Canterbury will cover 75% of the fare with approved operators, up to a maximum of $52.50 per trip.

You will pay the remaining 25% of the fare to the driver at the end of the trip. If the total fare is more than $70 you must meet the additional cost and pay this directly to the driver.

For example:

For a $20 trip: You pay $5, Total Mobility pays $15.      

For a $100 trip: You pay $47.50 (which is a 75% discount on the fare up to $70, and 100% of the rest), Total Mobility pays $52.50.

Your whānau, friends or a carer can travel with you in taxis (up to the maximum number of passengers allowed in the vehicle).

Metro bus services – 50% off

Metro has a range of fare concessions available for travel in greater Christchurch.

If you have a Community Services Card or are under 25 years of age, you can travel on Metro buses for $1.

Once the Total Mobility concession has been loaded to your Metrocard, the fare will be $1. For free companion travel please show the driver the Total Mobility card.

Am I eligible?

You may be eligible for Total Mobility if you have a permanent impairment that prevents you from undertaking one or more of the following five aspects of a journey by yourself on public transport in a safe and dignified manner at times:

  • Getting to the place where the transport departs
  • Getting onto the transport
  • Riding securely
  • Getting off the transport
  • Getting to your final destination point

Contact your existing support agency to arrange a Total Mobility assessment

How do I use Total Mobility?

To use your card for door-to-door trips:

  1. Contact your preferred Total Mobility transport company to book a trip. You can find a list of providers below.
  2. Give your Total Mobility card to the driver at the start of the trip.
  3. Pay the driver at the end of the trip.
  4. Keep a copy of your receipt for this ride.
Approved operators in Greater Christchurch
Approved operators in Ashburton, Timaru and Waimate

Christchurch Total Mobility Committee

The Christchurch Total Mobility Committee advises on the planning, funding, and administration of the Total Mobility scheme. Read the committee’s latest minutes and agendas.