Compost-type odour monitoring
We regularly respond to reports from the community of compost-type smells in the Bromley area. This page shows our latest monitoring information including the number of reports we’ve received and any actions taken.
Reports
The following graph shows the number of compost-type odour reports we've received via phone, email, Smelt-it app or Snap Send Solve over the past six months.
Business hours of the compliance team are 8am-4.30pm, Monday to Friday.
After hours means weekdays outside of business hours, as well as weekends and public holidays. During these times, only serious events are attended.
Incidents
The following graph shows the number of recorded compost-type odour incidents over the past six months. We use reports from the community to inform our record of when incidents occurred.
Recorded incident means one odour discharge event. There may be many reports from the community that all relate to a single odour event.
Attended incident means incidents that were attended by a warranted compliance officer. Not all attended incidents will result in the officer detecting odour as conditions may have changed.
Substantiated incident means that a recorded incident was attended by a warranted compliance officer and an odour was detected at the reported location. Once an officer has substantiated a reported incident, they carry out a 10-minute assessment to determine if the odour is offensive and objectionable. Not all substantiated incidents meet the threshold of being offensive and objectionable.
Outcomes
The following graph shows the outcomes of our investigations into substantiated incidents of odour with compost-type characteristics over the past six months.
Verified but compliant means the officer smelt something but it did not meet the threshold of offensive and objectionable. I.e. a recorded incident has been substantiated, but it was not considered offensive and objectionable, and therefore was not a breach of consent conditions or the Resource Management Act (RMA).
A notice of non-compliance means the officer smelt something and it was found to be offensive and objectionable. It's a confirmation or recognition that, in our view, consent conditions or the requirements of an abatement notice have not been met. It informs the offender of the consequences of breaching the RMA.
Monthly summaries
February 2023
Our warranted compliance officers spent 3 hours responding to reports in Bromley, taking on average 1 hour and 15 minutes to arrive at the complainant's location. Three incidents were attended, however, no incidents in February were substantiated. Of the remaining 12 incidents that were not attended, 9 occurred outside of business hours and 3 could not be attended due to staff unavailability.
January 2023
Our warranted compliance officers spent 11 hours and 15 minutes responding to reports in Bromley, taking on average 45 minutes to arrive at the complainant's location. Four incidents were substantiated where odour was determined to be offensive and objectionable. We are investigating the cause of the alleged discharge and source to inform any subsequent compliance enforcement action we might take.
September - December 2022
For all of these months, while a total of ten reported incidents were substantiated, none were deemed offensive or objectionable.
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